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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or book a journey with us.

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Introduction

This Privacy Policy explains how [Tour Africa] (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, inquire about travel experiences, or book services with us. By using our website or providing your personal information, you agree to the practices described in this policy.
Information We Collect
We may collect personal information in the following ways:
  • When you submit a form:
  • Name, email address, phone number, and message details.
  • When you book a trip:
  • Billing address, payment details, travel preferences, and emergency contact information.
  • Automatically via Our Website
  • Browser type, IP address, device type, pages visited, and time spent (via analytics tools like Google Analytics).
  • Cookies:
  • Small text files that enhance functionality, store preferences, and improve user experience.
How We Use Your Information
Your personal data helps us to:
  • Process inquiries, reservations, and secure payments.
  • Communicate trip updates, itineraries, and confirmations.
  • Improve website functionality and user experience.
  • Send relevant travel updates, newsletters, or offers (with your consent).
  • Comply with legal, accounting, and record-keeping obligations.
Data Protection & Security
We prioritize your privacy and safeguard all personal information by:
  • Storing data on password-protected systems.
  • Encrypting all payment transactions (via trusted processors such as Stripe or PayPal).
  • Restricting access to authorized personnel only.
  • Never storing or sharing your credit card details.
Sharing of Information
We never sell or rent your personal information. We may share limited data only when necessary to:
  • Fulfill your booking (with hotels, guides, and transportation partners).
  • Process payments securely.
  • Comply with legal obligations or protect our rights.
Cookies & Analytics
Our website uses cookies and analytics tools to:
  • Remember preferences and improve performance.
  • Understand how users interact with our site.
You can disable cookies in your browser settings, though this may affect certain features. We also use Google Analytics and Meta Pixel for anonymized usage tracking.
Email & Communication Preferences
  • You will only receive messages related to your inquiries or bookings unless you opt into our newsletter.
  • You can unsubscribe from promotional emails anytime by clicking the “unsubscribe” link.
Your Rights
You have the right to:
  • Request a copy of your data.
  • Correct or delete your personal information.
  • Withdraw consent for marketing at any time.
To exercise these rights, contact us at info@tourafrica.co
Data Retention
We retain data only as long as necessary for business and legal purposes — typically up to 7 years for financial compliance.
External Links
Our website may include links to third-party sites (e.g., hotels, tour partners, or social platforms). We are not responsible for the privacy practices of these external websites.
Updates to This Policy
We may update this Privacy Policy periodically to reflect new regulations or operational changes. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions or requests related to your data or this policy, please contact:
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